Terms of service

Welcome to House Of Zain. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

General

Throughout the site, the terms “we,” “us,” and “our” refer to House Of Zain. By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependent to use this site.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Continued use of the website constitutes acceptance of those changes.

Products and services

House Of Zain offers streetwear apparel and related fashion products. We strive to display product colors, designs, and details as accurately as possible. However, actual colors may vary slightly due to screen settings, lighting, and manufacturing variations.

Some products may be customized or made to order, and production timelines may differ from standard products.

Pricing and payment

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

We reserve the right to modify product prices, discontinue products, or limit quantities at any time.

Orders will be processed only after successful payment confirmation, except for eligible Cash on Delivery (COD) orders.

Order acceptance

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Product unavailability
Pricing or listing errors
Suspected fraudulent transactions
Bulk purchasing or resale activity
Delivery limitations

If an order is canceled after payment has been received, the applicable refund will be processed.

Shipping and delivery

Standard orders are generally dispatched within 3–5 working days.

Customized or made-to-order products may take up to 30 working days to be dispatched.

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other factors beyond our control.

For complete details, please refer to our Shipping Policy.

Returns and refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customized or personalized products may not be eligible for return or exchange unless they arrive damaged, defective, or incorrect.

Accuracy of information

We make every effort to ensure that information on our website is accurate. However, we do not guarantee that product descriptions, pricing, availability, or other content is always complete, accurate, or current.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Intellectual property

All content on this website, including but not limited to logos, graphics, product designs, photographs, text, branding, and website design, is the property of House Of Zain and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

Prohibited uses

You agree not to use our website:

For any unlawful purpose
To violate any applicable laws or regulations
To infringe upon intellectual property rights
To transmit malicious code or harmful software
To interfere with the security or operation of the website
To engage in fraudulent or abusive activities

Limitation of liability

To the maximum extent permitted by law, House Of Zain shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.

Indemnification

You agree to indemnify and hold harmless House Of Zain, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms of Service or misuse of our website.

Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.